Course Category: Management

Showing 1-9 of 44 results
Free

Conflict Management

Conflict management is the process by which disputes are resolved, where negative results are minimized and positive results are prioritized. This key management skill involves using different tactics depending on the situation, negotiation, and creative thinking. With properly managed conflict, an organization is able to minimize interpersonal issues, enhance client…
5136
Free

Total Productive Maintenance

Total Productive Maintenance (TPM) is a comprehensive approach to facility maintenance that aims to achieve perfect production and completely eliminate unplanned breakdowns. TPM maintains and improves equipment reliability, production output, and product quality. Certification Academy Europe presents high-quality formal diplomas, certificates and e-certificates which are formal proof and recognition of accredited online…
4529
Free

Communications Management

Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization and between organizations; it also includes the organization and dissemination of new communication directives connected with an organization, network, or communications technology. Aspects of communications management include developing corporate communication strategies, designing internal and external communications directives, and managing the flow of information,…
4964
Free

Total Quality Management (TQM)

A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work. Primary elements of TQM Benefits of TQM Implementing TQM History…
6794
Free

Communication Models

The three most well known models for communication are Linear, Interactional, and Transactional. As West & Turner (2007) explain, each model sheds light on the development of communication, but emphasizes different parts of the communication process. Certification Academy Europe presents high-quality formal diplomas, certificates and e-certificates which are formal proof and recognition of accredited online courses. It shows all…
3948
Free

Traditional Project Management

Traditional project management is a universal practice that includes a set of developed techniques used for planning, estimating, and controlling activities. The aim of those techniques is to reach the desired result on time, within budget, and in accordance with specifications. Traditional project management is mainly used on projects where…
2754
Free

Work Breakdown Structure

A Work Breakdown Structure (WBS) is a deliverable-oriented hierarchical decomposition of the work to be executed by the project team to accomplish the project objectives and create the required deliverables. A WBS is the cornerstone of effective project planning, execution, controlling, monitoring, and reporting. All the work contained within the WBS is…
2520
Free

Communication Methods

A connected team and a connected organization in today’s world is the only way we can achieve greater things. Connections and relations are built with exchange of thoughts and information. Communication serves as a valuable mechanism in building these connections and engagement between people. Communication is a very important skill…
2062
communication channel
Free

Communication Channels

Communication channels can be categorized into three principal channels: (1) verbal, (2) written, and (3) non-verbal. Each of these communications channels have different strengths and weaknesses, and oftentimes we can use more than one channel at the same time. Certification Academy Europe presents high-quality formal diplomas, certificates and e-certificates which are formal proof and recognition of…
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