Course Category: Communication

Showing 1-9 of 9 results
Free

Front Office Management

Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. This tutorial teaches the basic terms related to the front office department of…
190
Free

Problem Solving

Increasingly complex society structure, technological developments, political, social and economic crises compare individuals and organizations with problem situations. This is what we constantly encounter in our daily life and professional business life. we need to strive to solve problems quickly and effectively. Individual this is our happiness, our professional career,…
146
Free

Employee Engagement

Employee engagement is critical. Highly productive organizations have understood this fact a long ago where mediocre and low performing organizations have just started taking it seriously. It makes sense to engage employees and make them find a meaning in what they do. Employee Engagement can also be used in directing…
4674
Free

Customer Service

Anyone who is provided with a good, product, service or idea is a customer. Customer is king because he keeps every business afloat. Whether an organization offers a product or service, it cannot remain in business if it cannot find a group of people willing to become its customers. In…
869
Free

Customer Relationship Management

Customer Relationship Management (CRM) in a very broad way can be defined as the efforts made towards creating, developing, and maintaining a healthy and long-lasting relationship with the customers using technology. This tutorial is an introductory guide to CRM that touches upon various topics such as understanding 21st century customers and…
6717
Free

Collaborative Management

Collaborative management can be broadly seen as the act of working together as a team to accomplish a common goal within a given timeframe. This is a brief introductory course by Academy Europe that explains the methodologies applied in the rapidly growing area of collaborative management. https://youtu.be/HLa62ScP4V0 Free Certification Academy…
2080
facebook
Free

Facebook Marketing

This course is designed to make the audience understand how Facebook can be used as a digital marketing tool. It also explains how Facebook provides insight into its users’ interests, likes, dislikes, personal life and buying behavior. In addition, it also provides a large database of information that can be…
3504
email marketing
Free

Email Marketing

In this course, we will be focusing on the world of “Email Marketing”. There are many reasons why email marketing is a must-have in your digital marketing strategy and also reveal how experts have used email marketing as a core tactic in their digital strategies. Through this course, we will…
10701
Free

Advanced Communication Skills

All human interactions are a form of communication. In the business world, nothing can be achieved without effectively communicating with employers, employees, clients, suppliers, and customers. If you look at the most successful business people in the world, you will see people who have mastered the art of communication. And…
11320