Course Category: Communication

Showing 1-9 of 17 results
Free

Effective Presentation Skills

Effective Presentation Skills – Unless you’re an experienced presenter you may worry that you’re not very good at public speaking or that your presentations aren’t interesting, both of which can make you feel anxious about your performance. The good news is there are lots of things you can do to…
7171
Free

Effective Communication Skills

Developing strong communication skills is essential when it comes to building a successful career. But your communication skills play a key role in your private life too. Learn about the most in-demand communication skills and how to improve them. Successful communication helps us better understand people and situations. It helps us…
18187
Free

Conflict Management

Conflict management is the process by which disputes are resolved, where negative results are minimized and positive results are prioritized. This key management skill involves using different tactics depending on the situation, negotiation, and creative thinking. With properly managed conflict, an organization is able to minimize interpersonal issues, enhance client…
5322
Free

Communications Management

Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization and between organizations; it also includes the organization and dissemination of new communication directives connected with an organization, network, or communications technology. Aspects of communications management include developing corporate communication strategies, designing internal and external communications directives, and managing the flow of information,…
5256
Free

Communication Models

The three most well known models for communication are Linear, Interactional, and Transactional. As West & Turner (2007) explain, each model sheds light on the development of communication, but emphasizes different parts of the communication process. Certification Academy Europe presents high-quality formal diplomas, certificates and e-certificates which are formal proof and recognition of accredited online courses. It shows all…
4065
Free

Communication Methods

A connected team and a connected organization in today’s world is the only way we can achieve greater things. Connections and relations are built with exchange of thoughts and information. Communication serves as a valuable mechanism in building these connections and engagement between people. Communication is a very important skill…
2125
communication channel
Free

Communication Channels

Communication channels can be categorized into three principal channels: (1) verbal, (2) written, and (3) non-verbal. Each of these communications channels have different strengths and weaknesses, and oftentimes we can use more than one channel at the same time. Certification Academy Europe presents high-quality formal diplomas, certificates and e-certificates which are formal proof and recognition of…
3053
Free

Communication Blockers

A communication blocker is something which can create a divide between people and can impede the flow of effective communication. Communication blocker can create a loss of enthusiasm to communicate and can many times completely break the communication between people. Very often people end up using communication blockers in their…
1356
Free

Front Office Management

Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. This tutorial teaches the basic terms related to the front office department of…
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