Customer Information Control System

CICS stands for Customer Information Control System. CICS was developed in 1968 by IBM. CICS allows users to develop and execute online application in an MVS environment. CICS has become the most commonly used server for Internet applications. CICS is a transaction processing system which is also called as Online Transaction Processing (OLTP) Software. CICS is a data communication system that can support a network containing hundreds of terminals.


Academy Europe presents high-quality formal diplomas, certificates and e-certificates which are formal proof and recognition of accredited online courses. It shows all student’s abilities to learn and achieve high results and is very useful to promote personal career including with CVs, job applications and self improvements.

Samples: Horizantal Diploma – Horizantal Certificate – Vertical E-Certificate

How can you get your certificate at Academy Europe?

  • You must click “complete” link at the end of every lesson of your course after you finish them.
  • When you finish all lessons of course, the “finish course” link is going to be active at the end of last lesson.
  • When you click the “finish course” link, you will finish your course on Academy Europe officially. Then, “certificate” page of you completed course will be automatically active.
  • You can see and download your certificate online after you click on your “certificate” link.


This tutorial is designed for software programmers who would like to understand the concepts of CICS starting from scratch. This tutorial will give you enough understanding on CICS from where you can take yourself to higher levels of expertise.

This course by Academy Europe aims at imparting quality education and training to students.

Academy Europe is dedicated to its students, their specific learning requirements, and their overall learning success.

This course is directed toward a student-centered, independent study, asynchronous learning approach.

After completing this course on Academy Europe, students will get self improvement  and promotion in their careers.

This course is based on at least two learning skills which are provided  to the users through audio & visuals, videos, verbal presentations and articles, all of which are asynchronized with distance education approach.


Before proceeding with this tutorial, you should have a basic understanding of COBOL programming. A basic knowledge of MVS and TSO/ISPF subsystem will help you grasp the concepts of CICS better.

Before you start proceeding with this course on Academy Europe, we are assuming that you have a good aptitude and can think logically. You should want to try something different.

Ideal candidates for the course would typically possess:

– Discipline and attentiveness

– Ability to conduct research

– Ability to perform tasks with speed, efficiency, and accuracy

– Analytical judgment

– Patience to interpret technical/scientific data

– A willingness to learn, roll up your sleeves and work toward your dream!

– A computer, tablet or smartphone and an internet connection

– Basic computer skills

  • CICS - Overview 0/1

  • CICS - Environment 0/1

  • CICS - Basic Terms 0/1

  • CICS - Nucleus 0/1

  • CICS - Transactions 0/1

  • CICS - COBOL Basics 0/1

  • CICS - BMS 0/1

  • CICS - MAP 0/1

  • CICS - Interface Block 0/1

  • CICS - Pseudo Programming 0/1

  • CICS - Aid Keys 0/1

  • CICS - File Handling 0/1

  • CICS - Error Handling 0/1

  • CICS - Control Operations 0/1

  • CICS - Temporary Storage 0/1

  • CICS - Intercommunication 0/1

  • CICS - Status Codes 0/1

  • CICS - Interview Questions 0/1

  • Completion of Course 0/1